When using the term “you” this refers to the buyer.

When using the term “us” “our” or “we” this refers to The Wooden Floor Store

Our website uses cookies.  By using our website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy / cookies policy.



Terms & Conditions

Acceptable use


You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.


You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.


You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.


You must not use our website to transmit or send unsolicited commercial communications.


You must not use our website for any purposes related to marketing without our express written consent. 


You must not:


(a)        Republish material from this website (including republication on another website);


(b)        Sell, rent or sub-license material from the website;


(c)        Show any material from the website in public;


(d)        Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;


[(e)       Edit or otherwise modify any material on the website; or


[(f)       Redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter)




Breaches of these terms and conditions


Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.



Product Guarantee


If you do not use a damp proof membrane on ground floors, or if you do not use the correct underlay, or if you do not have the flooring fitted correctly, this will affect your guarantee.



Product colour & shade variation


The colour representation of the products on this website may vary from the actual physical sample of the product. This is due to limitations and variation of camera equipment, computer settings, monitor settings & colours and lighting sources. We would suggest that should you want to view the product then you can purchase a sample of which the value of will be credited back to the customer if they decide to place
an order.Also, please understand that all real wood products can differ slightly in shade and colour variation due to the fact that these are natural products.





In the circumstances that The Wooden Floor Store/Company have made a price error, we are not obliged to honour this but instead will do our utmost to offer you the best deal!


Unless stated all prices are exclusive of VAT. The prices in the shopping cart are also excluding vat until the checkout stage, in which prices including VAT are shown. Customers take note that you will pay for goods in advance before they are dispatched. Prices stated on our website are not binding. If the prices do differ then we will do our best to contact you ASAP. Errors and omissions accepted.



Privacy Policy


Website Terms of Use


The code, text, and graphical elements on this website are Copyright © The Wooden Floor Store/ Company Ltd all rights reserved.


Except as otherwise indicated elsewhere on this Site, you are free view, download and print the documents and information available on this Site subject to the following conditions: You may not remove any copyright or other proprietary notices contained in the documents and information on this Site. The rights granted to you constitute a license and not a transfer of title.


The rights specified above to view, download and print the documents and information available on this Site are not applicable to the graphical elements, design or layout of this Site. The name "The Wooden Floor Store/ Company" and the logo are the trademarks of The Wooden Floor Store/ Company, ltd.




About cookies


A cookie is a file containing an identifier that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. For example, we use cookies to keep your basket up to date when buying flooring on our site. Once you have completed a sale the cookie is deleted. No personal data will be stored


We also use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. This helps us analyse data about our customer needs and how we can improve our site more.


However, you can choose to refuse to accept cookies and most browsers allow you do it. However, you will not be able to use all the features on the website. If you have any questions about our cookies or the cookies policy, please contact us.